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Terms and conditions

General Car Rental Terms and Conditions for No Credit Card Rentals

Last updated: 01 July 2026

These General Car Rental Terms and Conditions govern the rental agreement between the customer and our company.

Please read these conditions carefully before making a reservation and before collecting your rental vehicle.

Our goal is to provide a simple, transparent and convenient car rental service in Venice and Treviso, including car rental without a credit card, flexible payment options and clear rental conditions.

For available vehicles, rental prices and current availability, please visit Cars and Prices.


1. Driver Requirements

The minimum age to rent a vehicle is 24 years.

The main driver must hold a valid Category B driving licence for at least 3 years.

The driver must also provide valid identification and comply with the requirements applicable to the selected vehicle and rental conditions.

Before travelling, customers should make sure that their driving licence and identification documents are valid and available at the time of vehicle pickup.


2. Accepted Driving Licences

We accept valid driving licences issued in different countries, including licences issued in the European Union, China, the United States, Canada, Australia and other countries, subject to the applicable requirements.

Customers must present a valid driving licence together with a valid identity document or passport.

Depending on the country where the driving licence was issued, additional documentation may be required under applicable Italian driving requirements.

If you are unsure whether your driving licence is accepted, we recommend contacting our team before making your reservation.


3. Required Documents

At vehicle pickup, the customer must present the required documents.

These normally include:

  • A valid driving licence
  • A valid identity card or passport
  • An accepted payment method
  • Any additional documents required for the selected rental

A traditional credit card is not mandatory for our no-credit-card rental service.

Customers who are looking for car rental without a credit card in Italy can use an accepted debit card or cash according to the applicable rental and payment conditions.


4. No Credit Card Required

One of the main features of our service is the possibility to rent a vehicle without a traditional credit card, subject to the applicable rental conditions.

If you are searching for car rental without credit card in Venice, rent a car without a credit card in Italy or Venice Airport car rental without a credit card, our service provides an alternative to traditional rental arrangements that require a credit card.

Payment can be made using an accepted debit card or cash according to the applicable rental conditions.

Always check the conditions associated with your selected vehicle before confirming your reservation.


5. Payment and Pricing

Payment is made at the time of vehicle pickup according to the applicable rental conditions.

No advance payment is required under our current standard booking policy.

The rental price includes the base rental fee and the standard insurance coverage specified in the rental conditions.

The final rental conditions may depend on the selected vehicle, rental dates, location and optional services.

Customers should review the applicable rental information before confirming their reservation.

For current vehicles and prices, visit Cars and Prices.


6. Security Deposit

A security deposit is required depending on the vehicle category.

The deposit is accepted by debit card and the amount depends on the class of the rented vehicle.

The current deposit range is €250 to €600.

For example:

  • Economy class, such as Dacia Sandero: €250 deposit
  • Van or 9-seater minibus: €600 deposit

The applicable deposit for your rental should be confirmed according to the selected vehicle and rental conditions.

The deposit is temporarily blocked on the customer's debit card and released at the end of the rental period, subject to verification of the vehicle's condition and compliance with the rental terms.

The security deposit is separate from the rental price.

7. Insurance Included in the Rental Price

The base rental price includes third-party liability insurance and basic vehicle coverage according to the applicable rental conditions.

Customers may also choose optional additional insurance packages where available.

Additional insurance packages may provide additional protection and may reduce or eliminate the applicable excess according to the selected package and its specific conditions.

Customers should carefully review the insurance conditions before collecting the vehicle.

If you have questions about insurance coverage or additional protection, please contact our team before your rental.


8. Customer's Own Insurance

Customers may have their own personal insurance policies, including insurance connected with a credit card, provided that the policy is valid and properly documented at the time of vehicle pickup.

Customers are responsible for checking whether their own insurance provides coverage for the rental vehicle and whether any conditions or limitations apply.

If you plan to use your own insurance, please provide the required documentation before collecting the vehicle.


9. Driving Outside Italy

The rental vehicle must not be taken outside Italy without written authorization from the company.

International travel with the rental vehicle is subject to prior approval and applicable rental conditions.

Crossing an international border without the required authorization is prohibited.

Unauthorized cross-border travel may void applicable insurance coverage and may make the customer fully responsible for resulting losses, damages and costs.

If you are planning to travel from Italy to another country, contact us before your trip and obtain written authorization.


10. GPS and Anti-Theft Systems

All rental vehicles are equipped with GPS tracking and anti-theft devices.

These systems are used for vehicle security and theft-prevention purposes.

The customer agrees that the vehicle may be located for legitimate security and theft-prevention purposes during the rental period.

Customers must also take reasonable care of the vehicle and its keys throughout the rental period.


11. Proper Use of the Rental Vehicle

The rental vehicle must be used responsibly and in accordance with applicable Italian traffic laws.

The customer is responsible for using the vehicle carefully and for complying with the rental agreement.

The vehicle must not be used for purposes that are illegal, dangerous or contrary to these Terms and Conditions.

The customer must:

  • Drive responsibly
  • Respect Italian traffic laws
  • Respect speed limits
  • Keep the vehicle secure
  • Use the vehicle only for lawful purposes
  • Take reasonable care of the vehicle
  • Follow the applicable rental conditions
  • Contact the rental company in case of an accident or breakdown

12. Prohibited Use of the Vehicle

The following uses are strictly prohibited:

  • Sub-renting the vehicle
  • Allowing unauthorized persons to use the vehicle
  • Transporting illegal goods
  • Participating in races or competitions
  • Driving under the influence of alcohol or drugs
  • Using the vehicle for illegal purposes
  • Using the vehicle in a manner that may cause damage through improper use

The customer may also be responsible for damage or loss resulting from a violation of these Terms and Conditions.

Any prohibited use may affect the applicable insurance or protection coverage and may result in additional financial responsibility.


13. Authorized Drivers

Only the customer and any additional drivers properly authorized under the applicable rental conditions may drive the vehicle.

If an additional driver is required, the customer should request this before the additional driver operates the vehicle.

Any additional driver must meet the applicable driving licence, identification and eligibility requirements.

The customer remains responsible for ensuring that the vehicle is operated only by authorized drivers.


14. Vehicle Condition at Pickup

Customers should carefully inspect the vehicle before leaving the pickup location.

We recommend checking:

  • Exterior bodywork
  • Existing scratches and dents
  • Wheels and tyres
  • Windscreen and windows
  • Mirrors
  • Lights
  • Interior condition
  • Fuel level
  • Mileage
  • Vehicle equipment

If you notice damage that is not already documented, inform the rental team before leaving the pickup location.

Customers are also encouraged to take photographs of the vehicle condition for their own records.

15. Accidents and Vehicle Damage

In case of an accident, the customer must immediately contact our assistance service.

The customer should also take all necessary steps to ensure personal safety and comply with applicable Italian procedures.

Customers should provide accurate information about the incident and follow the instructions provided by the rental company.

Any accident or significant damage must be reported as soon as possible.

Failure to report an accident or damage may affect the customer's responsibilities under the rental agreement.


16. Vehicle Breakdown

In case of a vehicle breakdown or serious mechanical problem, the customer must immediately contact our assistance service.

Customers should not continue driving if doing so could create a safety risk or cause additional damage to the vehicle.

The customer should follow the instructions provided by the assistance service and rental company.

Do not arrange major repairs without contacting the rental company first, unless immediate action is necessary for safety.

17. Lost Keys and Vehicle Equipment

Customers are responsible for the keys and equipment provided with the rental vehicle.

Customers should keep the vehicle keys and any supplied equipment safe throughout the rental period.

If keys, documents or rental equipment are lost or damaged, the customer should contact the rental company immediately.

Additional costs may apply where the customer is responsible for loss or damage to rental equipment.


18. Traffic Regulations and Parking

Customers must comply with all applicable Italian traffic regulations during the rental period.

This includes speed limits, parking regulations, restricted traffic areas and other local road restrictions.

Customers are responsible for understanding and complying with local traffic regulations when driving in Venice, Mestre, Treviso and other Italian destinations.

When driving in cities, customers should pay particular attention to ZTL restricted traffic zones, parking restrictions and local access regulations.


19. Traffic Fines, Parking Fines and Tolls

The customer is responsible for traffic violations, parking violations, tolls and other charges resulting from the use of the vehicle during the rental period, according to the applicable rental conditions.

Customers should ensure that all applicable road, parking and traffic rules are followed.

This is particularly important when driving in Italian cities and areas with restricted traffic zones.


20. Fuel and Vehicle Condition

Customers should check the fuel level and general condition of the vehicle at pickup.

The vehicle should be returned according to the fuel and vehicle-return conditions applicable to the reservation.

Customers are encouraged to keep any relevant fuel receipts when refuelling shortly before returning the vehicle.

The vehicle should be returned in a reasonable condition and with all supplied equipment.


21. Vehicle Return

The vehicle must be returned at the agreed location and according to the date and time specified in the rental agreement.

Before returning the vehicle, customers should check:

  • Fuel level
  • Vehicle condition
  • Interior
  • Exterior
  • Mileage
  • Keys
  • Rental equipment
  • Personal belongings

Customers should make sure that no personal belongings are left inside the vehicle.

If you need to change your return arrangements, contact our team as soon as possible.


22. Late Return

Customers should return the vehicle at the agreed date, time and location.

If you expect to be late, contact our team before the agreed return time.

Late returns may be subject to the applicable rental conditions and may result in additional charges where applicable.

Customers should not retain the vehicle beyond the agreed rental period without contacting the rental company.


23. Early Return

If you need to return the vehicle before the end of the agreed rental period, please contact our team.

Any change to the rental period is subject to the applicable reservation and rental conditions.

The final rental amount may depend on the actual rental period and the conditions of the reservation.


24. Cancellation and Reservation Changes

Cancellation is available according to the applicable booking conditions.

Where free cancellation is offered, the applicable cancellation conditions and deadline are those associated with the reservation.

If your travel plans change, contact our team as soon as possible.

Reservation changes may depend on:

  • Vehicle availability
  • Rental dates
  • Pickup location
  • Return location
  • Applicable rental conditions

Always check the conditions associated with your specific reservation.


25. Flight Delays and Changes to Arrival Time

If your flight is delayed, contact our team as soon as possible and provide your updated arrival information.

This allows us to coordinate your vehicle pickup according to your reservation and arrival time.

We recommend keeping your booking confirmation and contact information easily accessible while travelling.

For customers arriving at Venice Marco Polo Airport or Treviso Canova Airport, please follow the pickup instructions provided with your reservation.


26. Vehicle Pickup Locations

Our main rental locations include:

Venice Marco Polo Airport

Treviso Canova Airport

Depending on availability, rental services may also be available at other convenient locations around Venice and Treviso.

Customers can choose the most suitable pickup location according to the available rental options.

For more information, visit:

Venice Airport Car Rental

Treviso Airport Car Rental

Venice Mestre Car Rental


27. Available Rental Vehicles

Our fleet includes different vehicle categories depending on availability.

Available categories may include:

  • Economy cars
  • Compact cars
  • Automatic cars
  • SUVs
  • Crossovers
  • Family vehicles

Popular economy models may include Renault Clio, Toyota Yaris, Opel Corsa and similar vehicles, depending on availability.

The available fleet can change according to rental dates and current vehicle availability.

For available vehicles and prices, visit Cars and Prices.

28. Car Rental in Venice and Treviso

Our rental service provides convenient options for customers arriving in Venice and Treviso.

Customers can collect a vehicle and explore destinations throughout the Veneto region and northern Italy.

A rental car can be particularly useful for travellers planning to visit:

  • Venice
  • Mestre
  • Treviso
  • Verona
  • Padua
  • The Dolomites
  • Other destinations in northern Italy

For travellers who want to explore beyond the historic centre of Venice, renting a car can provide greater flexibility during their trip.


29. Driving in Venice

The historic centre of Venice is not accessible by ordinary rental car.

Customers travelling to Venice by car should plan their parking and onward transportation carefully.

Venice Mestre and airport areas can provide convenient starting points for travellers who want to visit Venice while also exploring destinations by car.

Before driving in Venice and surrounding areas, customers should check local parking regulations, restricted traffic zones and road restrictions.

30. Driving in Northern Italy

A rental car provides flexibility for travellers who want to explore destinations beyond Venice.

From Venice and Treviso, travellers can plan road trips to destinations throughout northern Italy.

Popular destinations include Treviso, Verona, Padua, the Dolomites and other locations throughout the Veneto region.

Always check the applicable rental conditions before planning longer journeys or international travel.

31. Customer Responsibilities

By making a reservation and collecting a rental vehicle, the customer agrees to:

  • Provide accurate information
  • Present valid documents
  • Use the vehicle responsibly
  • Follow Italian traffic laws
  • Follow these Terms and Conditions
  • Follow the applicable rental conditions
  • Pay the applicable rental charges
  • Report accidents and breakdowns immediately
  • Protect the vehicle and its keys
  • Return the vehicle according to the agreed conditions

Customers are responsible for complying with the conditions applicable to their specific reservation.


32. Acceptance of Terms and Conditions

By making a booking and collecting the vehicle, the customer confirms that they have read, understood and accepted these Terms and Conditions.

The customer also confirms that the information and documents provided during the rental process are accurate and valid.

The applicable conditions may also include vehicle-specific rental conditions, payment conditions, insurance conditions and booking conditions provided during the reservation process.


Frequently Asked Questions About Our Rental Conditions

1. Can I rent a car without a credit card?

Yes. A traditional credit card is not mandatory for our no-credit-card rental service, subject to the applicable rental conditions.

Customers may use an accepted debit card or cash according to the applicable payment conditions.

2. How old do I have to be to rent a car?

The minimum driver age is 24 years.

The driver must also hold a valid Category B driving licence for at least 3 years.

3. Do I have to pay in advance?

No advance payment is required under our current standard booking policy.

Payment is made at vehicle pickup according to the applicable rental conditions.

4. Is a security deposit required?

Yes, a security deposit is required depending on the vehicle category.

The current deposit range is €250 to €600, depending on the class of the rented vehicle.

5. Can I pay with a debit card?

Yes. Debit card payment is available according to the applicable rental and payment conditions.

6. Can I pay in cash?

Cash payment may be available according to the applicable rental conditions.

If you plan to pay in cash, we recommend confirming the payment method before your pickup date.

7. Is insurance included?

The base rental price includes third-party liability insurance and basic vehicle coverage according to the applicable rental conditions.

Optional additional insurance packages may also be available.

8. Can I drive the rental car outside Italy?

Only with prior written authorization from the company.

Do not cross an international border with the rental vehicle without confirming the applicable conditions and receiving the required authorization.

9. Can another person drive my rental car?

Only the customer and properly authorized additional drivers may operate the vehicle.

10. What should I do if I have an accident?

Contact our assistance service immediately and follow the instructions provided by the rental company and the relevant authorities.

11. What happens if the car breaks down?

Contact our assistance service immediately and do not continue driving if doing so could create a safety risk or cause additional damage.

12. Can I cancel my reservation?

Cancellation is available according to the applicable booking conditions.

Where free cancellation is offered, the conditions and deadline associated with your reservation apply.

13. Can I change my reservation?

Contact our team as soon as possible. Changes are subject to vehicle availability and the applicable rental conditions.


Ready to Rent a Car Without a Credit Card?

Make your trip to Italy easier with a flexible car rental service in Venice and Treviso.

Choose your vehicle, select your dates and review the applicable rental conditions before travelling.

No Credit Card Required.

No Advance Payment.

Debit Card and Cash Payment Options.

Venice Marco Polo Airport and Treviso Canova Airport.

Flexible Car Rental in Italy.

For available vehicles and prices, visit Cars and Prices.

For questions about your reservation or rental conditions, visit Contact Us.